We welcome your patronage, I wish you a happy shopping, full of return!
Tips: Please measure your foot length to choose the most suitable size. (Best choice: check the length of the foot)
Size specification reference (very important):
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EUR / FR 35 = US 4.5 = UK 2 = foot length 220-225 (mm)
EUR / FR 36 = US 5 = UK 3 = foot length 225-230 (mm)
EUR / FR 37 = US 5.5 = UK 4 = foot length 230-235 (mm)
EUR / FR 38 = US 6 = UK 5 = foot length 235-240 (mm)
EUR / FR 39 = US 6.5 = UK 6 = foot length 240-245 (mm)
EUR / FR 40 = US 7 = UK 6.5 = foot length 245-250 (mm)
EUR / FR 41 = US 8 = UK 7 = foot length 250-255 (mm)
EUR / FR 42 = US 8.5 = UK 8 = foot length 255-260 (mm)
EUR / FR 43 = US 9.5 = UK 9 = foot length 260-270 (mm)
EUR / FR 44 = US 10 = UK 9.5 = foot length 270-280 (mm)
EUR / FR 45 = US 11 = UK 10 = foot length 280-285 (mm)
EUR / FR 46 = US 12 = UK 11 = foot length 285-290 (mm)
EUR / FR 47 = US 13 = UK 12 = foot length 290-295 (mm)
EUR / FR 48 = US 14 = UK 13 = foot length 295-300 (mm)
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For example, if your foot length is 278 mm, you should choose US size US10.
Note: Order information shows US size instead of UK size
UK: For example: You order UK10. You need to choose US11.
Reminder:
The shoe size is based on the European size and actual foot length.
If you are not sure about your foot length, please measure your foot length. If you think the size is too small, please choose the big one.
Tip: The measurement is the largest size, please allow a tolerance of ±5-10mm. Please carefully compare the chart size and foot length before ordering.
1. Please choose your size according to your foot length
2. Another way is to measure the length of your insole and then choose the size of the shoe.
I wish you a happy shopping, your choice, your satisfaction is our greatest satisfaction. I look forward to your next visit.
We are proud to offer international shipping services that currently operate in over 200 countries and islands worldwide. Nothing means more to us than bringing our customers great value and service. We will continue to grow to meet the needs of all our customers, delivering a service beyond all expectation anywhere in the world.
Packages from our warehouse in China will be shipped by ePacket or EMS depending on the weight and size of the product. Packages shipped from our US warehouse are shipped through USPS.
Yes. We provide free shipping to over 200 countries around the world. However, there are some locations we are unable to ship to. If you happen to be located in one of those countries we will contact you.
We are not responsible for any custom fees once the items have shipped. By purchasing our products, you consent that one or more packages may be shipped to you and may get custom fees when they arrive to your country.
Shipping time varies by location. These are our estimates:
Location | *Estimated Shipping Time |
---|---|
United States | 10-30 Business days |
Canada, Europe | 10-30 Business days |
Australia, New Zealand | 10-30 Business days |
Central & South America | 15-30 Business days |
Asia | 10-20 Business days |
Africa | 15-45 Business days |
Yes, you will receive an email once your order ships that contains your tracking information. If you haven’t received tracking info within 5 days, please contact us.
For some shipping companies, it takes 2-5 business days for the tracking information to update on the system. If your order was placed more than 5 business days ago and there is still no information on your tracking number, please contact us.
For logistical reasons, items in the same purchase will sometimes be sent in separate packages, even if you have specified combined shipping.
If you have any other questions, please contact us and we will do our best to help you out.
All orders can be cancelled until they are shipped. If your order has been paid and you need to make a change or cancel an order, you must contact us within 12 hours. Once the packaging and shipping process has started, it can no longer be cancelled.
Your satisfaction is our #1 priority. Therefore, you can request a refund or reshipment for ordered products if:
We do not issue the refund if:
*You can submit refund requests within 15 days after the guaranteed period for delivery (45 days) has expired. You can do it by sending a message on page.
If you are approved for a refund, then your refund will be processed, and a credit will automatically be applied to your credit card or original method of payment, within 14 days.
If for any reason you would like to exchange your product, perhaps for a different size in clothing. You must contact us first and we will guide you through the steps.
Please do not send your purchase back to us unless we authorise you to do so.
Enjoy flexible international shipping services that currently operate in over 200 countries across the world
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